How to use the Security Token

The token is a necessary security device when you want to :

  • Transfer money from your account to another GTBank account or to other banks.
  • Generate secure codes
  • Make currency transfers
  • Editing releases
  • Add additional service options to our online banking platform (add a service)
  • Make sales in foreign currencies, etc.

Note: When performing any of the transactions listed above, you must enter a 6-digit code in a defined field to validate and complete the transaction. This code can be generated by clicking the white button on the device.


  • The Security Token always generates a random code for each transaction. This makes it impossible for someone else to make online transactions from your account.
  • There is no need to go to a branch for your transactions. With your token, you can make transactions online anywhere in the world.
  • You can send money to your family and friends and make payments from a computer and an Internet-enabled cell phone.
  • The token is the latest in banking security technology. It uses 128-bit data encryption to protect your account information.


  • Transfer to any GTBank account and other banks in Côte d'Ivoire
  • Pay your TV subscription
  • Pay your phone and Internet bills
  • Pay your US visa fees
  • Sell foreign currency from your domiciliary account(s) to the bank.
  • Transfer foreign currency (dollars, pounds, euros) from your foreign currency account worldwide.
  • Set up a standing order on your account

How to get a security token

  • Click here to download the form now.
  • Fill in the form
  • Drop off the completed form at one of our agencies
  • Collect your token immediately in the same agency

You can also send the token request form to our online customer service on WhatsApp at +225 07 78 444 444 or by email at

You must have enough money in your account to cover the fees.

Cost of acquisition of the token : 11 800 FCFA TTC

Valid for seven (7) years