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Using GTAssistant

  • Works with your email with the bank: For privacy reasons, we have designed GTAssistant to only respond to emails sent from the mailbox registered to a client's account.
  • Send all emails to gtassistant
    .ci@gtbank.com: You can save this address as a contact in your mailbox, because it is important that the email address is correct every time you want to ask a question to GTAssistant.
  • Use the formats below: As this is an automated service, it is important to make requests using the coded formats. Please see below the formats for the respective requests at gtassistant.ci@gtbank.com :

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